CASE
Enhancing Community Interaction and Document Management
Redesign, Web Development, Document Management Integration
ABOUT
LiveOak is a local community organization providing a digital hub for its members to stay informed, manage documents, and engage in discussions. The client needed a website redesign to improve user experience, introduce new functionalities, and integrate a document management system.
Context:
LiveOak’s outdated website was limiting its ability to connect with community members effectively. The goal was to redesign the website to create a modern, user-friendly platform that would enhance community engagement, improve document management, and support the community’s growth.
Objectives:
Improve User Experience: Create a more intuitive and visually appealing interface to enhance engagement.
Introduce New Functionalities: Develop a user dashboard, discussion forum, and document management system.
Document Management: Implement a robust system for storing, accessing, and managing community documents.
Process:
1. Discovery & Planning:
Collaborative Sessions: Engaged with LiveOak to identify challenges and requirements. Defined the project scope and aligned the redesign with the community’s mission.
2. Design & Development:
User-Centric Design: Developed a modern, user-friendly interface using Figma to create a seamless experience for community members.
Scalable Development: Built the platform using Wix Studio, focusing on performance, security, and content management.
Document Management Integration: Integrated Airtable for efficient document management, enabling easy storage and retrieval of community documents.
3. Testing & Deployment:
Comprehensive Testing: Conducted usability, load, and security testing to ensure the platform was secure and functional.
Successful Deployment: Launched the platform with ongoing support for future updates.
Technical Stack:
Frontend Design: Figma
Development Platform: Wix Studio
Document Management: Airtable
Key Features & Innovations:
Community Updates Platform: A dedicated space for local news, events, and updates to foster stronger community connections.
Document Management System: Integrated with Airtable, allowing users to access and manage community documents efficiently.
User Dashboard: Personalized user accounts for submitting and managing Design Review Committee (DRC) requests.
Interactive Discussion Forum: A forum for members to discuss community issues and collaborate on solutions.
Challenges & Solutions:
Complex Project Scope: The scope of the project expanded to include additional features as new requirements emerged, extending the project timeline and allowing for more comprehensive development.
Document Management Integration: Successfully implemented Airtable for seamless document handling, improving transparency and efficiency for the community.
Results & Impact:
Extended Project Scope: The initial project expanded due to new requirements, leading to a year-long collaboration and additional feature implementations.
Enhanced Engagement: The redesigned website significantly increased user interaction, particularly in the discussion forum and document management system.
Client Satisfaction: LiveOak expressed high satisfaction with the modern design and added functionality, which greatly improved user experience and community management processes.
Future Projections and Strategic Growth:
Strategic Roadmap: LiveOak plans to further expand the platform with additional features to support community engagement and management.
Scalability Plan: The platform is designed to scale as the community grows, ensuring it can accommodate new users and features over time.
Conclusion:
The redesigned LiveOak website enhanced community interaction and streamlined document management, providing a modern platform for managing and engaging with the community. This project highlights our ability to meet evolving client needs and deliver solutions that support both immediate and long-term community growth.
