Effective Date: August 20, 2021
Terms of Site Usage and General Terms
The following Terms and Conditions (the “T&C”) may be updated from time to time and will be published on this website http://solity.io (the “Site”). This Site and its owner, Solity LLC (collectively “Solity”, or “we”), may, from time to time, offer and promote services of other websites governed by different terms and conditions.
Terms of Service Usage
We currently offer special flat rates for UI-UX design and front-end development projects for the new clients, they are available on our order page; fixed rates for custom quotes of complex Web Design and front-end projects from $35 per hour depending on the complexity of the project and the skills required to accomplish it.
We reserve the right to amend our pricing for any changes or additions to the project subsequent to our commencement of the project. We also reserve the right to revise the quote or refuse to work on a project and issue a refund in case an actual scope of work required for the project completion substantially exceeds the flat-rate amount paid.
Expedited delivery service is available for an extra charge.
Development Team: 10:00am – 7:00pm EEST/ 3:00am – 12:00pm EDT
Development Consultants and Live Chat Support: Monday-Friday: 10:00am – 7:00pm EEST / 3:00am – 12:00pm EDT
The Development Consultants provide the quote & ETA within 1 hour for markup and within 3 hours for implementation/development according to the schedule above.
The delivery timeline takes effect at the time that (1) payment has been made for the order and (2) the order details have been accepted and agreed upon by you and Solity. The order is considered to be commenced at the time Solity project manager gives you the estimated delivery date; you can track your order status in the Client Area of this Site.
Default acceptance criteria are applicable to all projects and all project stages. A delivery is considered accepted if:
Client explicitly approves a delivery by any means of communication including but not limited to Client Area of this Site, email, etc; or
Client does not send any feedback/change request within fourteen (14) days for markup project or CMS integration/development projects; or
FIXES / UPDATES AND POST-DELIVERY SUPPORT
We provide all fixes (if any) for free until the project or project stage is accepted according to the “Acceptance” paragraph.
Paid updates/changes are available upon request.
Any updates for accepted implementation/development projects delivered over thirty (30) days prior to the request are subject to a deposit of eight (8) man-hours of project manager and/or developer time and are valid for the next thirty (30) days only.
All further updates over 8 hours are charged on Time & Materials basis.
Please note that Solity does commercially reasonable efforts to fix Clients' projects. It does not mean that we will refuse in fixing your project but it means that we may decline your request to fix in a case such fixing is not actually a fixing but is more likely an alteration that must be treated as a change request and is subject to extra charge.
A full refund will be considered based on the following reasons:
Client’s order cannot be completed;
Client’s request to cancel the order is received before the development is started.
A partial refund will be considered based on the following reasons:
Client is reasonably and legitimately not satisfied with the quality of the code or service and provides a comprehensive proof/explanation of the matter;
Client is not satisfied with the resulting product upon a review on our test server. A refund may be issued upon the confirmation of both parties and upon the clearance of all details related to the refund.
If the order is completed according to the specifications of Client, some minor errors should be deemed acceptable and cannot be a reason for a full or partial refund.
Payments will be charged on a pre-pay basis on the day that the order is created. Refunds are provided under certain circumstances, as set forth in paragraph “Refund Policy”.
Whenever post-payment is available, by confirming the order, the Client agrees to pay the agreed-upon amount for the Services.
The client bears all responsibility for payments to Solity in full for the services provided. In no case, Client may delay the payments to Solity on reasons of failure of the Client's counterparties to make payments to the Client.
Upon Client’s notice, Solity may deposit any Client’s residual assets. Within one year (1 year) from the date of a deposit Client may either use such a deposit to pay the services provided by Solity to the Client or claim the refund of the deposited assets. In a case, Client fails to use a deposit or claim the refund within one year such a deposit is turned into the profit of Solity.
We reserve the right to refuse to work on any project, without the need for providing justification therefore. We will not provide Services for any project or potential Client for the content which is offensive, illegal, or which contains illicit or infringing material.
The Client is fully responsible for the provision, exploitation, maintenance, and use of all content, provided by him, including, but not limited to, issues related to:
correspondence of Client's content to provisions of laws about copyright protection of all applicable jurisdictions;
any claims, related to the content;
the immediate reaction for notices to Client (or affiliated persons) by any person, claiming that Client's content is infringing the rights of such person.
The Client shall indemnify and hold Solity and its representatives harmless from any losses, claims, obligations, or other liabilities related to or arising out of the foregoing.
Any employee, agent, or contractor of Solity may have access to Client’s content provided such employee, agent or contractor has been involved in Client’s project. Solity guarantees that any person may have access to Client’s content only after such person adhered to a written non-disclosure agreement.
Client has access to Client’s content stored at Solity’s facilities for free for one year.
After the first anniversary of Client’s content storage, Solity may remove such content irrevocably at the sole discretion.
At Client’s request, Solity may provide access to Client’s content stored at Solity’s facilities for more than one year at the additional fee.
Notwithstanding the foregoing Client’s content might be stored at Solity’s facilities for eternity for archival purposes without granting to Client access to such content.
Solity transfers and assigns to (and the following shall be the exclusive property of) Client, or its designee(s), the entire right, title, and interest of Solity in and to all intellectual property made, discovered, invented, authored, created, developed, originated or conceived by Solity, solely or jointly, during the term of Solity’s engagement with Client, while engaged in Client activities, provided Client made all payments for the Solity’s services.
Unless otherwise provided by a mutual written instrument executed by Solity and Client reserves the right to place on its web-site the name of the Client’s project, the Client’s name, and/or logo.
Please note that all Solity’s obligations and guarantees stipulated by the present Terms are applicable only in a case Client properly fulfilled all payment obligations to Solity.
CONSENT TO RECORDING OF CONVERSATIONS
We inform you that any conversation you have with any representative of Solity may be monitored and recorded for quality assurance purposes. If you do not wish to have a conversation recorded you must alert such representative to cease recording the conversation. Your continued participation in a conversation without expressly requesting for the conversation not to be recorded shall serve as your express consent to have the conversation monitored and recorded.